We have a customer with a Savin printer. The print server is 2008R2 and the printer was originally deployed with group policy by right-clicking it and selecting "Deploy with Group Policy". As such, the settings look like this: Computer Configuration\Policies\Windows Settings\Printer Connections -> UNC path. When this GPO is in-place, users can open applications like Adobe Reader and configure the stapling option.
They want to be able to delete the printer locally and do item-level targeting, so I decided to move the printer to a GPP. I've moved the printer to User Configuration\Preferences\Control Panel Settings\Printers. The settings are:
- TCP/IP Printer (Name: 10.x.x.x)
- IP: 10.x.x.x
- Local Path:
- Printer path: \\server\share
- Set this printer as the default printer = true
- Run in logged-on user's security context (user policy option) = true
- Everything on the port settings tab is default
I removed the link to the old GPO and linked the new one. The printer gets mapped fine and prints successfully, but when the users try to add stapling to a print job, they find that the option is grey.
What gives? Thanks.