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GPO - Enable disabled USB

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I have a customer who has approximately 50 GPOs to be PCI Compliant.

They have a GPO that locks down USB and need to enable it.

I have performed a RSOP on the OU where the computer sits.

I can only see one thing that correlates to possibly this USB issue - the plug and play service has a red cross on it. Attached to this is a higher policy, where the Plug and Play service is set to start - but under no account.

I have checked GPOs for registry (the normal way of disabling USB) but none exist.

I have scoured the RSOP, the other GPOs attached to the computer but have found zero.

The device manager starts, but is empty.

Any advice on where I should be looking would be great. It may just be a simple issue.



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